Refund policy

Last updated: 8 October 2026

Current status

Purchases are not open on this website. The following is the planned refund offer for the Pro launch; final terms will be available before payment.

Planned 14-day refund offer

For Ajica Pro and an optional update renewal, we plan to accept refund requests within 14 days of purchase without requiring a reason. Email [email protected] with your order number and the purchase email address. Do not send card details or a full licence key. Outside that period, contact us about duplicate charges, delivery problems or defects.

Processing and licence rights

For purchases through Polar, refunds are processed by Polar under its terms and applicable law. Polar may also refund a purchase under its own policies; our approval is not the only route. The timing of the credit depends on the payment provider and your bank. A refunded purchase no longer grants the corresponding paid licence or update extension; we do not currently promise automatic remote disabling. Refunding only an update renewal does not remove rights acquired through an earlier purchase.

Consumer rights

This voluntary offer does not limit statutory cancellation, refund, conformity or other mandatory consumer rights. See Polar's buyer terms and our terms of sale.